DUBAI, UAE · AVAILABLE IMMEDIATELY
Keeping operations
moving.
Making them better.
I'm Sanchit, a logistics and operations supervisor with an engineering foundation and nearly five years at UPS Canada. I turn complex hub challenges into clearer workflows, stronger teams, and measurable results.
Hub operations / Air freight / Continuous improvement
01 / SELECTED IMPACT
Improvement you can measure.
Results from my work as Hub Supervisor at UPS Canada. Open a result to see the approach.
27% ↓Fewer recurring shipment exceptionsThe approach +
Applied DMAIC root-cause analysis, corrective actions, and cross-functional follow-up to reduce recurring exceptions. Used TMS data to identify service risks and coordinate recovery with Customs, Import, Export, Dispatch, and Customer Service.
40% ↓Less late-in-building air volumeThe approach +
Redesigned air-door and surge workflows, contributing to a 40% reduction in late-in-building air volume, 15% more express volume processed before cutoff, and 99.2%+ on-time express performance.
40+ hrsLabour hours recovered each weekThe approach +
Aligned capacity planning, labour forecasts, shift schedules, and resource deployment with projected package volumes to recover more than 40 labour hours each week.
02 / EXPERIENCE
Built on the floor.
Applied across the hub.
From receiving and sortation to cross-functional assignments with the Hub Manager.
APR 2023 — JUN 2026
Montréal, Canada
Hub Supervisor
UPS CanadaSelected by the Hub Manager to troubleshoot bottlenecks and deliver high-priority assignments across nine operating departments.
- Coordinated ULD and air-can build-up, shuttle cutoffs, and air-versus-road dispatch decisions.
- Managed international holds and exceptions representing approximately 20–30% of hub volume.
- Maintained 97%+ completion of mandatory training and supported peak operations with zero major safety incidents in assigned areas.
- Created visual training tools that reduced onboarding time by 40%; mentored three employees who progressed to supervisor roles.
✦UPS Trailblazer AwardJune 2024 · Leadership, community contribution & operational excellence
AUG 2021 — MAR 2023
Montréal, Canada
Hub Associate
UPS CanadaBuilt hands-on experience across receiving, sortation, loading, and dispatch. Consistently exceeded individual productivity and accuracy targets; identified recurring sortation errors that led to a process adjustment reducing misloads.
MAY 2018 — JUN 2019
Chandigarh, India
Project Based Design Consultant
Mechanical and industrial design work for Ambika Enterprises, Munching Wheels, and High on Design. Optimised facility layouts and production workflows, conducted compliance audits, and managed vendor relationships.
03 / EXPERTISE
A systems mind.
A people-first approach.
01Hub & air operations
Cross-dock flow, international small sort, inbound/outbound operations, ULD build-up, dispatch, service recovery, and reverse logistics.
02Continuous improvement
DMAIC, root-cause analysis, Lean, 5S, Kaizen, workflow redesign, capacity planning, and exception reduction.
03Teams & readiness
Labour forecasting, shift scheduling, union relations, coaching, Safe Work Methods, training, and incident investigation.
04 / FOUNDATIONS
Engineering meets logistics.
Supply Chain Management
Attestation of College Studies · Montreal College of Information Technology · 2022
Transportation Logistics
Attestation of College Studies · Lasalle College · 2021
Mechanical Engineering
Bachelor of Technology · CGC College of Engineering, I.K. Gujral Punjab Technical University · 2018
Professional development
IATA DGR Air Handling & TDG Road/Rail Training
WHMIS · Employee Safety Trainer Assessment · Safe Work Methods
Frontline Supervisor Training School · UPS Corporate, 2023
Beyond operations
Volunteer initiatives supporting MADA and Starlight Children's Foundation in Montréal.
English & Hindi: native / fluent
Punjabi: conversational